Frequently Asked Questions (FAQs) About Royatic:
Royatic is an e-commerce platform that offers a curated collection of home accessories, ranging from bed covers and cushions to bathrobes, towels, coffee sets, kitchen accessories, rugs, lamps, and kids’ accessories. Our products are carefully selected for their quality, design, and elegance, with the aim of helping you transform your home into a haven of style and comfort.
Royatic is based in Dubai, UAE, and Lebanon. Our founder, Mrs. Therese, divides her time between these two vibrant cities, ensuring that Royatic brings the best of both worlds to its customers.
We’ve streamlined our delivery services to exclusively cover Lebanon, Dubai, and Abu Dhabi, ensuring a seamless shopping experience for customers in these regions.
Placing an order with Royatic is simple and convenient. Just browse our website, select the products you love, add them to your cart, and proceed to checkout. Follow the prompts to provide your shipping information, choose your preferred payment method, and complete the order. If you encounter any difficulties, our customer support team is here to assist you.
We accept a variety of payment methods to ensure a hassle-free shopping experience. You can make a secure payment using major credit cards, debit cards, and online payment platforms such as PayPal.
At Royatic, we take pride in providing high-quality home accessories and products to our valued customers. Each item in our collection is carefully selected to meet the highest standards of craftsmanship and design.
In order to maintain the quality and integrity of our products, we have established a strict “No Return Policy.” Please take a moment to review the terms and conditions of this policy.
Shipping times may vary depending on your location. We strive to process and dispatch orders as quickly as possible. Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery. For estimated delivery times, please refer to our Shipping & Delivery page on our website.
Our dedicated customer support team is here to assist you with any inquiries or concerns you may have. You can reach us by email at support@royatic.com or by filling out the contact form on our website. We aim to respond to all inquiries promptly and provide the best possible assistance.
Yes, we offer gift wrapping services to add an extra touch of elegance to your purchases. During the checkout process, you’ll have the option to select gift wrapping and include a personalized message for your loved ones.
At Royatic, we often have promotions and special offers to provide our customers with exciting opportunities to save. Stay updated by subscribing to our newsletter and following us on social media to be the first to know about our latest promotions, discounts, and exclusive deals.
If you have any further questions or need more information, please don’t hesitate to reach out to our customer support team. We’re here to assist you and ensure your shopping experience with Royatic is exceptional.